• Premium Material – Crafted for the Season: This mug is made from lab-quality colored borosilicate glass, not painted or coated. The color is infused into the glass during production, making it more durable, fade-resistant, and safe for everyday use. 
• Inspired Design – Nature to Table: The amber brown tone reflects the warmth of dried wood and autumn leaves, capturing the comfort and security of seasonal transitions. Paired with the soft pink, it creates a serene balance between earthy richness and gentle calm. 
• Functional & Thoughtful – Double-Wall Experience: For early mornings spent planning your next move, quiet dinners with a warm drink, or cozy nights streaming your favorite show, this lightweight yet durable set fits seamlessly into any setting - from home cafés and office desks to holiday gatherings and winter celebrations.
• Care & Maintenance: Wash before first use. Dishwasher safe, lead-free, food safe, and heat-resistant. Place gently into the dishwasher and avoid direct impact with other dishes to protect the inner wall. For added stability, store upside down on a flat surface.
• Precautions: To keep your mugs looking beautiful, place them gently on surfaces and add ice after pouring liquid to protect the thinner inner wall. The small hole at the base is a deliberate design feature that balances air pressure between the layers. It’s sealed with food-grade silicone or resin, ensuring the insulation remains airtight. This vent enhances durability and will not allow liquid to enter between the two glass walls.

We want you to love your moments with ELEMENT. If something isn’t right, we’re here to help.

• Return window: Eligible items can be returned within 30 days of receiving your order.
  
• Condition: Items must be unused, in their original condition, and in original packaging.
  
• Eligibility: Certain items (such as final sale or damaged-by-use products) may not be eligible for return.

To start a return, please contact us at support@elementlabs.us with your order number. Once your return is approved, we’ll provide next steps.

Refunds will be issued to the original payment method after the returned items are received and inspected.