To bring more presence, personality, and intention into everyday life through thoughtfully designed glassware.
Expressive - Mood, personality, and feeling
Effortless - Easy to live with
Everyday - Keeps it grounded in daily rituals
FAQs
-
Orders are processed and shipped within 1–2 business days.
Once your order ships, you’ll receive a tracking number by email. Delivery times vary by location, but most orders arrive within 3-7 business days after shipment.
-
Free standard shipping on orders over $60. We do offer free shipping promotion occasionally, please refer to the message in shopping cart.
Expedited Shipping options are provide at checkout at a cost of $8.00. -
Return window: Eligible items can be returned within 30 days of receiving your order.
Condition: Items must be unused, in their original condition, and in original packaging.
Eligibility: Certain items (such as final sale or damaged-by-use products) may not be eligible for return.
To start a return, please contact us at support@elementlabs.us with your order number. Once your return is approved, we’ll provide next steps.
Refunds will be issued to the original payment method after the returned items are received and inspected.
-
At this time, we do not offer direct exchanges. If you’d like a different item or color, please return your original purchase within 30 days and place a new order.
-
If your item arrived damaged by carrier or incorrect, please send us a image via email and we’ll send a replacement unit.