Last updated: [Aug 1st, 2026]

Thank you for shopping with us. We want to be transparent about how and where we ship so you know exactly what to expect.

Order Processing & Delivery

Orders ship from New Jersey within 1–3 business days, excluding weekends and holidays. Processing may take slightly longer during sales or peak seasons. Standard delivery typically takes 3–7 business days after your order ships. Delivery times are estimates and may vary.

Shipping Locations

Shipping Costs

Shipping costs (if applicable) are calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

Tracking Information

Once your order ships, you will receive an email with tracking details.
Please allow up to 24 - 48 hours for tracking information to update after receiving your confirmation email.

Address Changes

Please verify your shipping address before completing your order. Once an order ships, we cannot change the delivery address. Additional shipping fees may apply if a package is returned due to an incorrect address.

Damaged Packages

If your order arrives damaged, defective, or incorrect, contact us at support@elementlabs.us immediately with your order number and photos of the item and packaging.

We will work with you to arrange a replacement or refund.

Questions

If you have any questions about shipping, feel free to reach out to us at 

support@elementlabs.us

We’re happy to help.